Privacy Policy

Your Privacy Matters

At Zelorinavexyo, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website or use our services.

Last Updated: July 23, 2025

Information We Collect

We collect information to provide better financial consultation services:

  • • Contact information including name, email address, phone number, and postal address
  • • Financial information you provide during consultations including income, expenses, and financial goals
  • • Technical information such as IP address, browser type, and website usage patterns
  • • Communication records including emails, phone calls, and consultation notes
  • • Cookies and similar technologies to enhance your website experience

How We Use Your Information

Your information helps us provide personalized financial consultation services:

  • • Deliver consultation services and respond to your inquiries
  • • Analyze your financial situation to provide relevant guidance
  • • Communicate with you about our services and appointments
  • • Improve our website functionality and user experience
  • • Comply with legal obligations and regulatory requirements

Legal Basis for Processing

We process your personal information based on:

Primary Legal Basis: We process your data on the basis of consent for marketing communications and legitimate interest for service delivery and website functionality

Information Sharing

We may share your information in limited circumstances:

  • • With service providers who help us deliver our services under strict confidentiality agreements
  • • When required by law or to respond to legal requests from authorities
  • • With your explicit consent for specific purposes you've authorized

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Financial consultation records are typically retained for seven years in compliance with Australian regulations.

Your Privacy Rights

Under Australian privacy law, you have the right to:

  • • Access and obtain a copy of your personal information
  • • Correct inaccurate or incomplete personal information
  • • Request deletion of your personal information in certain circumstances
  • • Object to processing of your personal information for direct marketing
  • • Withdraw consent where processing is based on your consent
  • • Lodge a complaint with the Office of the Australian Information Commissioner

Cookies and Tracking

We use cookies and similar technologies to improve your website experience and analyze usage patterns.

For detailed information about our cookie practices, please see our Cookie Policy

Third-Party Links

Our website may contain links to other websites. This Privacy Policy applies only to our website and services.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website with a new effective date.

Contact Us About Privacy

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Company: Zelorinavexyo

Address: 242 Exhibition Street, Melbourne VIC, Australia

Email: contact@zelorinavexyo.com

Phone: +61 7 5969 2201

This Privacy Policy was last updated on August 10, 2025, and applies to all users of our website and services.